Home Terms of Use

Terms of Use

Last updated: Feb 11, 2026

Welcome to HarvardCare at Home. These Terms of Use (“Terms”) govern your access to and use of our website woundcareathomela.com (the “Website”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

HarvardCare at Home is a Medicare-certified home health agency providing wound care and skilled nursing services throughout Los Angeles County, California.

1. Acceptance of Terms

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

2. Use of Website

A. Permitted Use

You may use our Website for lawful purposes only, including:

  • Learning about our home health care and wound care services
  • Contacting us to request information or services
  • Accessing educational health resources we provide
  • Scheduling appointments or consultations

B. Prohibited Use

You agree NOT to:

  • Use the Website for any unlawful purpose or in violation of any laws
  • Attempt to gain unauthorized access to any part of the Website or its systems
  • Interfere with or disrupt the Website’s functionality or servers
  • Upload or transmit viruses, malware, or other harmful code
  • Collect or harvest personal information of other users
  • Use automated systems (bots, scrapers) to access the Website without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Post or transmit any defamatory, offensive, or illegal content
  • Use the Website to send unsolicited communications (spam)

3. Medical Information Disclaimer

IMPORTANT: The information provided on this Website is for general informational and educational purposes only. It is NOT intended to be a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or wound care.
  • Never disregard professional medical advice or delay seeking it because of something you have read on this Website.
  • If you think you may have a medical emergency, call your doctor, go to the emergency room, or call 911 immediately.
  • HarvardCare at Home does not recommend or endorse any specific tests, physicians, procedures, opinions, or other information mentioned on the Website.

Reliance on any information provided by this Website is solely at your own risk.

4. No Doctor-Patient Relationship

Use of this Website, including submitting questions or information through contact forms, does not create a doctor-patient, nurse-patient, or provider-patient relationship between you and HarvardCare at Home. A provider-patient relationship is only established when you have signed appropriate consent forms and have been formally accepted as a patient by our agency.

5. Intellectual Property

A. Ownership

All content on this Website, including but not limited to text, graphics, logos, images, photographs, videos, and software, is the property of HarvardCare at Home or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

B. Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:

  • Copy, modify, or distribute any content without written permission
  • Use our trademarks, logos, or branding without authorization
  • Remove any copyright or proprietary notices from materials
  • Use content for commercial purposes without express written consent

C. Trademarks

“HarvardCare at Home” and our logo are trademarks of HarvardCare at Home. All other trademarks, service marks, and logos used on this Website are the property of their respective owners.

6. User Submissions

If you submit any information, feedback, questions, or other content to us through the Website (“User Submissions”), you grant HarvardCare at Home a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such submissions for purposes of responding to you and improving our services.

You represent that your User Submissions:

  • Do not violate any third party’s rights, including privacy and intellectual property rights
  • Do not contain false, misleading, or fraudulent information
  • Do not contain unlawful, defamatory, or offensive content

Note: Do not submit sensitive personal health information through general contact forms. For health-related communications, please contact us directly by phone at (323) 484-4440.

7. Third-Party Links

Our Website may contain links to third-party websites, including government health resources, medical information sites, and insurance providers. These links are provided for your convenience only.

  • We do not control or endorse third-party websites
  • We are not responsible for their content, accuracy, or privacy practices
  • Accessing third-party sites is at your own risk
  • We encourage you to review the terms and privacy policies of any third-party sites

8. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, HarvardCare at Home disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties that the Website will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that defects will be corrected
  • Warranties that the Website is free of viruses or harmful components

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HARVARDCARE AT HOME, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE.

This includes, but is not limited to, damages for:

  • Loss of profits, data, or other intangible losses
  • Personal injury or property damage
  • Unauthorized access to or alteration of your transmissions or data
  • Conduct of any third party on the Website
  • Any other matter relating to the Website

In no event shall our total liability exceed one hundred dollars ($100).

10. Indemnification

You agree to indemnify, defend, and hold harmless HarvardCare at Home, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Website
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Submissions

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Website, you consent to the practices described in our Privacy Policy.

12. HIPAA Notice

As a healthcare provider, we are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices describes how we handle protected health information for patients receiving our services.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.

14. Dispute Resolution

Before initiating any legal action, you agree to first contact us and attempt to resolve any dispute informally. Please send a written description of your concern to info@woundcareathomela.com. We will attempt to resolve the dispute within 30 days.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by HarvardCare at Home to be effective.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and HarvardCare at Home regarding your use of the Website.

18. Contact Information

If you have questions about these Terms of Use, please contact us:

HarvardCare at Home
Los Angeles, California

Email: info@woundcareathomela.com
Phone: (323) 484-4440

These Terms of Use are effective as of January 1, 2026.